Critical Time Intervention Specialist

Rochester, NY

Sojourner House & Wilson Commencement Park

Position Summary

CTI is a structured program that provides supports to people who are homeless during and after a transition to community living from a shelter, hospital or other institutional setting. The CTI Specialist must be flexible and creative as well as comfortable working primarily in the community. At the same time, they must be committed to following a focused model of care.

Work activities include: assist with street/shelter outreach; assist consumers in making critical transitions in their lives; assist consumers in creating linkages to long term community supports; assess and evaluate consumer strengths and needs; work in the consumer’s community; mediate and advocate on behalf of consumers to help them obtain and maintain housing, health care, benefits, entitlements, and transportation; and monitor, record & track service delivery.


Bachelor’s degree in Human Services, Social Work, or related field and one (1) year experience working with children and families or one (1) experience working with children and families and active enrollment in an Associate’s degree program in the Human Services field, Social Work and

MUST BE CASAC (Credentialed Alcoholism and Substance Abuse Counselor) credentialed

One (1) year of professional experience working with people living with a mental illness and one year of experience with the specific sub-population served in the program.

Ability to counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.

Design treatment plans treatment plans, set-up appointments, arrange for transportation to appointments, or provide client support.

Serve as a case manager to ensure that services are coordinated to meet client need.

Monitor, evaluate, and record client progress with respect to treatment goals.

Participate in housing retention meetings when necessary.

Familiarity with mainstream resources i.e. Section 8, food stamps, child care, food, money management, sanitation, or housekeeping.

Maintain client related data tracking systems, including case notes and complete HMIS entries.

A strong skillset to organize and maintain accurate documentation of service objectives and outcomes as well as other services in accordance with federal, state, county requirements.

Basic Computer Skills

Must be able to receive and transfer written, oral, and electronic information effectively

Must be able to interact with inter-agency and external personnel, center management staff, families, and community service providers.

Bilingual preferred (English/language of majority of families in program).


PathStone provides a competitive salary and fringe benefit program. The position is available immediately. Base salary is $39,741.52 with a significant range based upon demonstrated experience and qualifications.

Position is Year Round/Full-Time

To apply, please email a detailed cover letter and resume to:
Anita Marrero
Director of Family Support Services
Wilson Commencement Park at Pathstone
Sojourner House at Pathstone
251 Joseph Avenue
Rochester, New York 14607
Phone/Fax: (585) 263-7937/ (585) 263-2497

PathStone Corporation is an Equal Opportunities Employer

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